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Privacy & Security

Community Bank & Trust has adopted the following principles:

At Community Bank & Trust, the basis of each customer relationship is trust. As financial services professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

Privacy Notice

Rev 05/2010

Community Bank & Trust
100 South Wood Street
Neosho, MO 64850

FactsWHAT DOES COMMUNITY BANK & TRUST DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and payment history

  • Account balances and transaction history

  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Community Bank & Trust chooses to share; and whether you can limit this sharing.

Reasons we can share your
personal information
Does Community Bank & Trust share?Can you limit this sharing?

For our everyday business purposes–

Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes–

To offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates' everyday business purposes–

Information about your transactions and experiences

No

We Don't Share

For our affiliates' everyday business purposes–

Information about your creditworthiness

No

We Don't Share

For nonaffiliates to market to you

No

We Don't Share

Questions?

Call 417-451-1040 or go to cbthomebank.com

 

What we do

How does Community Bank & Trust protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Community Bank & Trust collect my personal information?

 

We collect your personal information, for example, when you:

  • Open an account or deposit money

  • Pay your bills or apply for a loan

  • Use your debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates' everyday business purposes – information about your creditworthiness

  • Affiliates from using your information to market to you

  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 Definitions

Affiliates

Companies not related by common ownership or control.
They can be financial and non-financial companies.

  • Community Bank & Trust has no affiliates

Nonaffiliates

Companies not related by common ownership or control.
They can be financial or non-financial companies.

  • Community Bank & Trust does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated companies that together market products or financial products or services to you.

  • Our joint marketing partners include companies such as credit card companies and direct marketing companies.

Special Information Applicable to Electronic (Internet) Banking

Community Bank & Trust's "Privacy and Information Security Principles" will apply to customers' confidential and private information with regard to both traditional and non-traditional (i.e., Internet) banking activities. However, due to the unique nature of the Internet and the ease with which information can be exchanged, Community Bank & Trust feels it is important for customers to be aware of the unique issues surrounding Internet Banking.

To better serve legitimate Internet Banking customers:

Community Bank & Trust collects generic information about visitors to our website. This information includes the date and time of access, the Internet service provider's address, the web browser used, and the visitor's physical location.

Community Bank & Trust requires customers to utilize specific passwords for access to confidential and private information. Community Bank & Trust reminds customers of their responsibility to safeguard login IDs and passwords. In addition, commercial customers should carefully screen those employees to whom user IDs and passwords are granted.

Community Bank & Trust utilizes encryption, firewall, router, third party verification procedures and other security software and hardware to help prevent unauthorized eavesdropping of and access to customers' confidential and private information.

Community Bank & Trust utilizes virus protection software to help prevent the spread of computer viruses.

Community Bank & Trust utilizes "cookies" to help authenticate our customers' identities and to help facilitate the exchange of information between Community Bank & Trust systems and our customers' systems.

Community Bank & Trust reminds all of our customers that links in the institution's websites can be found to websites not under our control. These websites will not necessarily comply with Community Bank & Trust's "Privacy Principles" and security standards.

Community Bank & Trust reminds all of our customers that confidential and private information may be compromised in both traditional and non-traditional banking activities. Community Bank & Trust can only establish policies and procedures to help restrict use of and access to confidential and private information. If any Community Bank & Trust customers believe that confidential and private information has been compromised, please contact Community Bank & Trust immediately so that the potential breach can be investigated.

Comments or Complaints by Customers

Any comments or complaints about this policy, any privacy-related issue or any inaccuracy in customer data can be made by contacting:

Compliance Officer
Community Bank & Trust
100 S. Wood St./P.O. Box 400
Neosho, Missouri 64850
417-451-1040
Contact Us

Community Bank & Trust is headquartered in Neosho, MO 64850. We have locations in Neosho, Joplin, Anderson, Granby, Seneca, Diamond & Carl Junction, MO and Riverton & Galena, KS.

What's New?

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from Community Bank & Trust

Welcome to our new website

We're proud to present Community Bank & Trust's new responsive website. Enjoy an improved web experience on any device!

Career Clothing Drive

Don't forget to drop off any of your business / professional clothes you would like to donate at our Joplin 7th St (in front of Target) location to be donated to MSSU students!