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Privacy and Information Security

Community Bank and Trust has adopted the following principles:

At Community Bank and Trust, the basis of each customer relationship is trust. As financial services professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

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Special Information Applicable to Electronic (Internet) Banking

Community Bank and Trust's "Privacy and Information Security Principles" will apply to customers' confidential and private information with regard to both traditional and non-traditional (i.e., Internet) banking activities. However, due to the unique nature of the Internet and the ease with which information can be exchanged, Community Bank and Trust feels it is important for customers to be aware of the unique issues surrounding Internet Banking.

To better serve legitimate Internet Banking customers:

Community Bank and Trust collects generic information about visitors to our website. This information includes the date and time of access, the Internet service provider's address, the web browser used, and the visitor's physical location.

Community Bank and Trust requires customers to utilize specific passwords for access to confidential and private information. Community Bank and Trust reminds customers of their responsibility to safeguard login IDs and passwords. In addition, commercial customers should carefully screen those employees to whom user IDs and passwords are granted.

Community Bank and Trust utilizes encryption, firewall, router, third party verification procedures and other security software and hardware to help prevent unauthorized eavesdropping of and access to customers' confidential and private information.

Community Bank and Trust utilizes virus protection software to help prevent the spread of computer viruses.

Community Bank and Trust utilizes "cookies" to help authenticate our customers' identities and to help facilitate the exchange of information between Community Bank and Trust systems and our customers' systems.

Community Bank and Trust reminds all of our customers that links in the institution's websites can be found to websites not under our control. These websites will not necessarily comply with Community Bank and Trust's "Privacy Principles" and security standards.

Community Bank and Trust reminds all of our customers that confidential and private information may be compromised in both traditional and non-traditional banking activities. Community Bank and Trust can only establish policies and procedures to help restrict use of and access to confidential and private information. If any Community Bank and Trust customers believe that confidential and private information has been compromised, please contact Community Bank and Trust immediately so that the potential breach can be investigated.

Comments or Complaints by Customers

Any comments or complaints about this policy, any privacy-related issue or any inaccuracy in customer data can be made by contacting:

Compliance Officer
Community Bank and Trust
100 S. Wood St./P.O. Box 400
Neosho, Missouri 64850
Contact Us

Community Bank & Trust is headquartered in Neosho, MO 64850. We have locations in Neosho, Joplin, Anderson, Granby, Seneca, Diamond & Carl Junction, MO and Riverton & Galena, KS.

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